Terms of Service

Last updated: February 12, 2026

Agreement to Terms

By accessing or using the LuminaTech.xyz website ("Site") or engaging Lumina ERP ("we," "us," or "our") for consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

Services Description

Lumina ERP provides ERP consulting services specializing in Epicor Prophet 21 (P21) for wholesale distribution businesses. Our services include but are not limited to system administration, configuration, data migration, custom reporting, workflow automation, and training. Specific deliverables, timelines, and fees for consulting engagements are defined in individual statements of work or service agreements.

Engagement Terms

All consulting engagements are governed by a separate statement of work (SOW) or service agreement that outlines:

  • Scope of work and deliverables
  • Project timeline and milestones
  • Fees and payment schedule
  • Responsibilities of each party

In the event of a conflict between these Terms of Service and a signed SOW, the SOW shall prevail with respect to the specific engagement.

Payment Terms

Unless otherwise specified in a signed service agreement:

  • Invoices are due within 30 days of issuance
  • Late payments may incur a fee of 1.5% per month on the outstanding balance
  • All fees are quoted in U.S. dollars
  • Travel and out-of-pocket expenses, if applicable, are billed separately at cost

Intellectual Property

Unless otherwise agreed in writing:

  • Custom work product created specifically for a client engagement belongs to the client upon full payment
  • Pre-existing tools, frameworks, and methodologies remain the property of Lumina ERP
  • We retain the right to use general knowledge, techniques, and experience gained during engagements

All content on this Site, including text, graphics, logos, and design elements, is the property of Lumina ERP and is protected by applicable intellectual property laws.

Confidentiality

We treat all client data and business information as confidential. We will not disclose your proprietary information to third parties without your consent, except as required by law. Specific confidentiality obligations may be outlined in individual service agreements or non-disclosure agreements.

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim arising from our services shall not exceed the fees paid for the specific engagement giving rise to the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities
  • We are not responsible for issues arising from client-provided data, third-party software, or actions taken outside the agreed scope of work

Indemnification

You agree to indemnify and hold harmless Lumina ERP, its owner, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

Termination

Either party may terminate a consulting engagement as follows:

  • With 30 days' written notice for convenience
  • Immediately upon material breach that remains uncured for 15 days after written notice
  • Immediately if the other party becomes insolvent or enters bankruptcy

Upon termination, the client is responsible for payment of all work completed through the termination date. Provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

Website Use

When using this Site, you agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the Site
  • Interfere with or disrupt the Site's operation
  • Reproduce, distribute, or create derivative works from Site content without permission

Disclaimer of Warranties

The Site and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Our consulting services are provided on a best-efforts basis, and we do not guarantee specific business outcomes.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Harris County, Texas.

Dispute Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the courts as specified in the Governing Law section above.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site or services after any changes constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us: